Advantage Source

 

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Telephone Sales/Service Representative

 

Responsibilities/Duties:  Contacting potential and existing clients with product offerings of learning systems to make sales.

  1. Market research:  Contact target companies not currently doing business with Advantage Source, Inc., or Crime Prevention Resources and qualify, establish wants and create the need for our products and services.  Profile each contact for future selling opportunities. 
  2. Prospect new customers:  Cold call prospects to generate interest in our company’s products.  Encourage prospects to participate in previewing our learning systems.  Ask for referrals from customers.
  3. Quality control: Ensure existing customer base is satisfied with our products and services.
  4. Up selling:  When appropriate, offer a set in a product category over an individual title.  Demonstrate value to customer of purchasing this way.
  5. Cross-selling: Expand existing accounts by selling other titles/products customer is not currently using.  Offer additional titles by offering quantity discount.
  6. Update database:  Always verify current information for accuracy and update our records in an effort to gain the most recent information regarding the customer.
  7. Follow-up: Mail, fax or contact those who have received information or a preview and close for product order.

 

Skills required:  Excellent verbal communication and listening skills.

Education:  Minimum high school education or equivalent and previous job experience.

Daily activities:  Prospecting, selling, lead generation, market research, customer servicing, faxing, mailing, forms/reports. 

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Some interesting information about the history of our company.  Become a part of our team! You can't afford not to work here!

Get in on the ground floor of this exciting workplace.  We are a call center on the move representing many types of industry and calling business and professional people all across the country. Join our team of great people as we have fun, make money and earn bonuses!  Working for Advantage Source you will have your own product area, and we will train you to be an expert in that area!

Here’s what some of our associates are saying . . .

            “I like to talk with different people across the country.”          

            “ I place outgoing calls to distribute training videos for substance abuse prevention . . . hopefully to save lives.”

                “I like this job mostly for the people I work with . . . also, it is low stress.”

                “I like the work because it is easy to work around my school schedule and I have health insurance.”        

 See what we are all about. Fill out an application and open the door on a new chapter of your life today!

 

 

 
 

Customer Service/Account Collection Telephone Representative

 

Responsibilities/Duties:  Contacting existing clients with delinquent accounts to collect outstanding receivables.   Responsible for all aspects of account collections including monitoring, follow-up and maintenance of assigned account files. Must comply with state and federal collection policies and procedures.

Also,

  1. Independent work style:  Ability to work with little direct supervision and to self motivate.
  2. Market research:  Profile each contact for future selling opportunities and refer to sales department. 
  3. Quality control: Ensure existing customer is satisfied with our products and services.
  4. Update database:  Always verify current information for accuracy and update our records in an effort to gain the most recent information regarding the customer.
  5. Follow-up: Mail, fax or contact those who have received information or a preview and close for product order.

 

Skills required:  Excellent verbal communication and listening skills. Organizational skills required.

Education:  Minimum high school education or equivalent and 1 year previous job experience. Previous collections experience a plus.

Daily activities:  Prospecting, selling, customer servicing, faxing, mailing, forms/reports.

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Telephone Appointment Setter/Representative - Insurance

 

At our insurance division, as the appointment setter you act as the friendly voice of our marketing and sales team. The appointment setter is the first introduction our customers have to our insurance division; so creating a positive and courteous first impression is vital.

 

We place outbound telephone calls to potential clients in a designated market area using an established script. We inform potential clients regarding features and benefits of meeting with one of our representatives and work to schedule appointments. All of our telephone representatives are treated with respect and they are provided training and support throughout their employment with us.

 

Responsibilities/Duties:  Contacting potential clients with the goal of setting appointments to meet with one of our salespeople.

  1. Market research:  Contact individuals for possible appointment. Qualify and profile each contact to determine potential.
  2. Prospect new customers:  Cold call prospects to generate interest in our company’s products.  Ask for referrals from customers.
  3. Maintain accuracy:  Always verify current information for accuracy and update our records in an effort to gain the appointment.  Attention to detail is vital.
  4. Independent work style:  Ability to self-motivate and work with little direct supervision.
  5. Dependability/accountability:  This is vitally important to keep our sales reps’ calendars full.  Communicate with sales reps regarding set appointments.
  6. Follow-up: Mail, fax or contact those who have made appointments to confirm.

 

Skills required:  Excellent verbal communication and listening skills.  Must be professional, courteous, and enthusiastic.

Education/ Experience:  Minimum high school education or equivalent and previous job experience. Telephone experience a plus.

Daily activities:  Prospecting, lead generation, customer service, faxing, mailing, forms/reports.; some general clerical duties.

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Mortgage Loan Telephone Sales/Service Representative

At our mortgage and home loans division we believe that the best way to do business is the "old-fashioned way" with honesty and integrity. Our goal is to provide our customers with the best loan possible to fit their needs, means and ability to repay that loan. We customize each loan package to fit our customers' financial picture. We use a straight forward, up front, and above board - business approach with full disclosure.

 

We place outbound telephone calls to potential clients in a designated market area using an established script. We inform potential clients regarding features and benefits of new mortgage products, verify that a client meets minimum qualifications and schedule appointments for completion of the application. We pride ourselves on our ability to place those with excellent, good or challenged credit situations. We strive to process loans quickly and efficiently, getting them closed in an expeditious manner. Our Loan Officers are treated with respect and they are provided training and support.

 

Responsibilities/Duties:  Contacting potential clients with product offerings of mortgage loans to make sales.

  1. Market research:  Contact homeowners for possible refinance and non-homeowners as potential customers for possible residential home loans. Qualify and profile each contact to determine opportunity.
  2. Prospect new customers:  Cold call prospects to generate interest in our company’s products.  Ask for referrals from customers.
  3. Maintain accuracy:  Always verify current information for accuracy and update our records in an effort to gain the most recent information regarding the customer.  Attention to detail is vital.
  4. Independent work style:  Ability to self-motivate and work with little direct supervision.
  5. Quality control: Ensure existing customer base is satisfied with our product and services.
  6. Follow-up: Mail, fax or contact those who have received information or a preview and close for product order.

 

Skills required:  Excellent verbal communication and listening skills.  Must be professional, courteous, and enthusiastic.

Education/ Experience:  Minimum high school education or equivalent and previous job experience. Sales experience a plus.

Daily activities:  Prospecting, selling, lead generation, market research, customer servicing, faxing, mailing, forms/reports.

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